Following

Support

Effective 16 September 2026
Myatt Management Services Limited · England and Wales · Company no. 09862573
Registered office: 19 Viceroy Close, Brockworth, Gloucester, GL3 4ZA
support@caddro.co.uk

Help with Following

Email support@caddro.co.uk with your device model, software version, Following version and a description of the problem. Do not send passwords or payment details.

Protect your matchdays

Use the backup option in My Story before changing devices, and save the file somewhere you can reach from outside the phone. Older backups may not contain every attachment.

Missing forecasts

Weather needs an internet connection and a match date within the upcoming forecast window. Past matchdays do not automatically receive a forecast. Weather you have already saved is kept.

Payment

Following is free for five completed matchdays. Unlimited matchdays cost £19.99 once in the UK through an in-app purchase. Use Restore Purchases, signed in to the account you bought with, to recover your unlock. For receipts or refunds, contact the store you bought from.